CITIZENS  CHARTER

(D)
RECTIFICATION OF DEFECTS
1.
Repair or block in Main Drainage Pipe
:
7 days
2.
Repair in the huge drains connection of drainage
:
3 days
(E)
SEPTIC TANK CLEARANCE
1.
To obtain applications and to remit fees
:
In the " Snegham Civic Centre"
2.
To clear
:
3 days
(F)
MAINTENANCE OF ROADS AND PAVEMENTS
          The complaints / petitions received by "Snegham Civic Centre" at the Municipal Office either through E-Mail or post will be attended to within specified time given below.
a,
Filling up the small pot holes in roads
:
15 days
b,
Small Patch Works
:
30 days
c,
Removal of encroachments obstructing the traffic
:
10 days
d,
Replacement of manhole covers
:
3 days
e,
Removal of debris building materials by the house owner
:
7 days
f,
In case of failure by the house owner by the Municipality
:
7 days
g,
Decision on applications for road cutting
:
7 days
(G)
STREET LIGHTS
1.
Replacing or Repairing bulbs / Tube Lights in the main roads
:
2 days
2.
In the interior streets
:
3 days
(H)
LICENSES UNDER PUBLIC HEALTH ACT
New licenses in respect of trades of non-eatable items.
1.
Issue of applications
:
In the "Snegham Civic Centre" immediately on demand.
2.
Receipts of applications with fees
:
Then and there in the reception centre.
3.
Intimation of errors or defects of the application
:
7 days
4.
Verification of defects rectified and intimation to remit fees
:
15 days
5.
Issue of Licenses
:
30 days
(I)
RENEWAL OF LICENSES
1.
Issue of Applications
:
In "Snegham Civic Centre" during office hours
2.
Receipt of Application / or remittance of fees
:
-do-
3.
Issue of renewal orders
:
45 days
(J)
PUBLIC HEALTH AND SOLID WASTE MANAGEMENT
1.
complaints on cleaning of public places and roads
:
2 days
2.
Complaints about non-clearance of rubbish from dust bins
:
1 day
3.
Information about Cholera and other communicable diseases
:
within 24 hours
(K)
BIRTH AND DEATH CERTIFICATES
1.
Issue of certificates in respect of Births & Deaths being registered within 21 days
:
without fee
2.
In respect of cases registered after 21 days and below 30 days
:
with penalty Re.1 /-
3.
After a month and within a year with penalty
:
with penalty Re.5/-
4.
Beyond 1 year
:
with court orders and penalty Re.10 /-
(L)
ISSUE OF CERTIFICATES IN RESPECT OF CASES ALREADY REGISTERED
1.
Issue of Applications
:
In "Snegham Civic Centre"
2.
Remittance of fees
:
-do-
3.
Issue of certificates after search
:
within 5 minutes.
AA. GRANT OF BUILDING LICENSE
1.
Issue of Applications and receipt of fees
:
Then and there in the "Snegham Civic Centre"
2.
Acknowledgement for the receipt of Applications
:
-do-
3.
If any error, intimation to the applications
:
7 days
4.
Issue of Building License
:
30 days
AB. PERMISSION FOR ADERTISEMENT BOARDS AND HOARDING
1.
Issue of forms, receipts of Application and fees
:
At "Snegham Civic Centre" then & there
2.
Acknowledgement for the receipt of Applications
:
-do-
3.
Issue of temporary permission
:
7 days
4.
Intimation about errors if any
:
7 days
5.
After erection of boards receipts of form No 111 and fees collection
:
In the Snegham Civic Centre at once
6.
Issue of acknowledgement
:
-do-
7.
Issue of final permission
:
15 days
8.
Approval about grant or renewing license
:
Within 30 days on receipt of final orders of the Municipality Commissioner.
Levy of tax on advertisement boards
   Levying tax will issue along with the permission to erect.
AC.
PROPERTY TAX
A.
ASSESSMENT OF TAX
1.
To gather particulars regarding Assessment
:
At "Snegham Civic Centre" then & there
2.
Receipt of Applications for inclusion in the monthly list of Assessment
:
-do-
3.
Orders of Levying Tax
:
within 15 days
B
TRANSFER OF TITLES
1.
Receipt of application and acknowledgement
:
In the "Snegham Civic Centre" then and there
2.
Issue of orders
:
7 days
C
GENERAL
  Issue of Extracts of records
1.
Receipt of Applications and acknowledgement
:
At Snegham Civic Centre
2.
Collection of fees
:
-do-
3.
Grant of copies
:
3 days
Back